List of Documents require for claim process

Standard Requirement (Non-early claim - Natural Death)

• Copy of Death Certificate issued by Municipal Authority / Gram Panchayat.
• Claimant's Statement along with KYC - ID Proof / Relationship Proof
• Original Policy Document / Indemnity Bond ( In case Original Policy document is lost)
• Cancelled Cheque with NEFT details

Additional Documents Required (Early Claim - Natural Death)

• Medical Attendant Certificate
• Employer’s Certificate – In case Life Assured is Employed

Additional Documents Required (Early / Non-early Claim - Unnatural Death)

• First Information Report
• Post Mortem Report

Additional Documents Required (Early / Non-early Claim - Waiver of Premium Death)

• Proposed Policyowner Form
• Deed of Relinquishment to be executed on Rs. 200/- stamp paper duly notarized

Points to Remember

• A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.
• Please ensure timely submission of claim file for speedy decision.
• Probability of investigation is less if the policy is more than 3 years old.

Points to Remember

• Original policy document will be required to claim the maturity amount. If missing/Lost/not available, indemnity bond in lieu of the original policy document is required.
• TDS will be applicable as per provisions of section 194DA of income tax act @2% in case valid PAN is provided.
• However, rate will be charged @ 20% in case valid PAN is not available with the Company.
• If there is any other request along with the maturity, like Address change, Bank details change or indemnity bond for lost Bond then first that request would be done. Followed by a cooling off period of 15 days from the letter date and then fresh payout request to be done.
• For ULIPS the NAV will be as per the maturity date and not the withdrawal date.

List of Documents

• Duly filled maturity claim form.
• Original policy document(in case of whole life plans, policy document is endorsed and sent back to the policy holder)
• Indemnity Bond in lieu of Original policy document
• KYC (In case of any change in address).
• Cancelled cheque bearing account number and Policyholder name or Copy of Bank Passbook
• If the request is submitted by someone other than the policy owner than Id proof of the executing person along with authority letter required.
• If the policy was taken under Married Women property Act, then the form must be signed by the Appointed trustee.